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We take pride in the service we deliver to our clients and regularly receive positive reviews from those we have helped. We have shared just a few below.
Malcom Kempton represented our family against a cross rail encroachment dispute, a very difficult & complicated issue. It took time but he laboured on and we finally we had a successful result. He was very polite & professional at all times, as were the other staff we dealt with. I would not hesitate in recommending Kempton Carr Croft to friends & family. I now face a different surveying issue and I didn’t think twice about who to call, this is now on going and I am still impressed with the service being given. I rate them 5 big stars!
Our lease extension specialists were instruction to help Bhavna:
“Thank you for helping me to negotiate the price for my lease extenion. I couldn’t have done it without you. Thank you again for all your support.”
Following a large, mixed use commercial building survey we received this kind feedback.
“Michael Carr attended my intended unit in West Drayton and gave a comprehensive and detailed report including photographs of the entire unit inside and out including the roof. The report was sent to me within 3 days of the survey being done on a 10,500 square foot industrial unit C/W office facilities. He was able to highlight 3 major concerns, of which one is considered a fire hazard. We were able to challenge the Landlord and their solicitors successfully, in getting the needed repair work done by them at their cost. There was also several minor defects that we had missed that he made us aware of.
I will have no hesitation at all in recommending this Company to anyone in the future, as the service has been first class.”
Our long standing client Helen White has shared her feedback of how we have provided property solutions that helped to grow and manage her successful investment property portfolio:
“I struck gold when I got Kempton Carr Croft on board. A million thanks for all that you do for me.”
Kempton Carr Croft have been an integral part of helping me to build my property portfolio. I was able to instruct them very early on in my property venture and outlined what I hoped to achieve in terms of my property assets.
After an in-depth meeting with two of their surveyors they were able to provide me with advice relating to owning properties for investment purposes, as well as the detail and potential difficulties of managing properties. They were keen for me to understand all aspects of the process, from choosing the correct properties to purchase, to the best way to let and manage them.
Kempton Carr Croft undertook detailed building surveys on a number of properties for me and not only advised me on the buildings themselves, but also their suitability for letting and rental income. In fact, there were a number of properties that I did not purchase due to the advice received from Kempton Carr Croft. This enabled me to reduce the potential risks involved and to buy properties that both myself and Kempton Carr Croft were confident with.
Kempton Carr Croft now manage my property portfolio. They deal with every aspect of the process, from Lettings, to dealing with urgent and planned repairs. They liaise directly with my tenants, handle all deposits and other monies, and account to me regularly.
Their building surveying department works alongside their property management department, meaning that some maintenance issues have been resolved by them in-house rather than the need to employ additional services.
I could not manage this business without the amazing support that Kempton Carr Croft give to me. I had thought in the beginning that I might have been able to handle the workload myself but it soon became clear that it was time consuming and complicated and needed specialist management.
Everyone in the property management team is first class in the services that they provide to me and nothing is too much trouble. We have had a couple of crisis situations and on-going insurance issues and I have felt relieved and relaxed in the knowledge that Kempton Carr had all matters in hand.
They are a lovely friendly team, easy to work with and communicate effectively with me all on necessary things. I cannot recommend them highly enough.
We undertook a building survey on a property for Mr Holloran. Here is his feedback:
“Thank you for this extensive and very readable survey report. I have gone through the report in detail which is very clear.”
Caroline instructed Michael Carr after needing advice with regard to the lease terms on her property, she kindly provided some feedback on her experience:
“In my role as Chairman of a PR agency, I work with many other businesses. The ones that stand out are those that listen carefully to the brief, respond with pace and precision, go the extra mile and do it all with a light and human touch. Kempton Carr tick all those boxes. I was so impressed with the quality of their expertise and their speed of response to my rather urgent request. I have very high standards for delivery and Kempton Carr surpassed them”
Our Chartered Building Surveyors were instructed by Polly Comber to undertake a Structural Survey on a residential property that she was purchasing in Burnham, Buckinghamshire. Polly kindly shared some feedback about her experience;
“It’s been a pleasure working with Kempton Carr Croft and everyone has been extremely helpful. I will certainly be using you again and will recommend you to others that require the services of a Chartered Building Surveyor”