We take pride in the service we deliver to our clients and regularly receive positive reviews from those we have helped. We have shared just a few below.

We value your feedback

Feedback from some of our clients

Very polite & professional

Malcom Kempton represented our family against a cross rail encroachment dispute, a very difficult & complicated issue. It took time but he laboured on and we finally we had a successful result. He was very polite & professional at all times, as were the other staff we dealt with. I would not hesitate in recommending Kempton Carr Croft to friends & family. I now face a different surveying issue and I didn’t think twice about who to call, this is now on going and I am still impressed with the service being given. I rate them 5 big stars!


Couldn't have done it without you

Our lease extension specialists were instructed to help Bhavna:

“Thank you for helping me to negotiate the price for my lease extension. I couldn’t have done it without you. Thank you again for all your support.”

Bhavna Vara

Service has been first class

Following a large, mixed use commercial building survey we received this kind feedback. 

“Michael Carr attended my intended unit in West Drayton and gave a comprehensive and detailed report including photographs of the entire unit inside and out including the roof. The report was sent to me within 3 days of the survey being done on a 10,500 square foot industrial unit C/W office facilities. He was able to highlight 3 major concerns, of which one is considered a fire hazard. We were able to challenge the Landlord and their solicitors successfully, in getting the needed repair work done by them at their cost. There was also several minor defects that we had missed that he made us aware of.

I will have no hesitation at all in recommending this Company to anyone in the future, as the service has been first class.”

Kevin Batchelor, Clevertronics UK

I struck gold

Our long standing client Helen White has shared her feedback of how we have provided property solutions that helped to grow and manage her successful investment property portfolio:

“I struck gold when I got Kempton Carr Croft on board. A million thanks for all that you do for me.”

Kempton Carr Croft have been an integral part of helping me to build my property portfolio. I was able to instruct them very early on in my property venture and outlined what I hoped to achieve in terms of my property assets.

After an in-depth meeting with two of their surveyors they were able to provide me with advice relating to owning properties for investment purposes, as well as the detail and potential difficulties of managing properties. They were keen for me to understand all aspects of the process, from choosing the correct properties to purchase, to the best way to let and manage them.

Kempton Carr Croft undertook detailed building surveys on a number of properties for me and not only advised me on the buildings themselves, but also their suitability for letting and rental income. In fact, there were a number of properties that I did not purchase due to the advice received from Kempton Carr Croft. This enabled me to reduce the potential risks involved and to buy properties that both myself and Kempton Carr Croft were confident with.

Kempton Carr Croft now manage my property portfolio. They deal with every aspect of the process, from Lettings, to dealing with urgent and planned repairs. They liaise directly with my tenants, handle all deposits and other monies, and account to me regularly.

Their building surveying department works alongside their property management department, meaning that some maintenance issues have been resolved by them in-house rather than the need to employ additional services.

I could not manage this business without the amazing support that Kempton Carr Croft give to me. I had thought in the beginning that I might have been able to handle the workload myself but it soon became clear that it was time consuming and complicated and needed specialist management.

Everyone in the property management team is first class in the services that they provide to me and nothing is too much trouble. We have had a couple of crisis situations and on-going insurance issues and I have felt relieved and relaxed in the knowledge that Kempton Carr had all matters in hand.

They are a lovely friendly team, easy to work with and communicate effectively with me all on necessary things. I cannot recommend them highly enough.

Helen White, Berkshire

Extensive and very readable survey

We undertook a building survey on a property for Mr Holloran. Here is his feedback:

“Thank you for this extensive and very readable survey report. I have gone through the report in detail which is very clear.”

Peter Holloran

Impressed with the quality of their expertise

Caroline instructed Michael Carr after needing advice with regard to the lease terms on her property, she kindly provided some feedback on her experience:

“In my role as Chairman of a PR agency, I work with many other businesses. The ones that stand out are those that listen carefully to the brief, respond with pace and precision, go the extra mile and do it all with a light and human touch. Kempton Carr tick all those boxes. I was so impressed with the quality of their expertise and their speed of response to my rather urgent request. I have very high standards for delivery and Kempton Carr surpassed them”

Caroline Kinsey

Will recommend to others

Our Chartered Building Surveyors were instructed by Polly Comber to undertake a Structural Survey on a residential property that she was purchasing in Burnham, Buckinghamshire. Polly kindly shared some feedback about her experience;

“It’s been a pleasure working with Kempton Carr Croft and everyone has been extremely helpful. I will certainly be using you again and will recommend you to others that require the services of a Chartered Building Surveyor”

Polly Comber

Helpful and proactive commercial agency

Whilst looking to purchase an industrial building to develop in Reading, we were pleasantly surprised that such a helpful, proactive commercial agency existed, thank you Kempton Carr Croft for your assistance.

Ryan W

Above and beyond

I have been working with Kempton Car Croft for over 5 years. Mitchell & Luke go above and beyond to provide the best Agency advice. I would highly recommend.

Matteo Scabbia

Service is brilliant

Mitchell from Kempton Carr helped us a lot with the letting of our commercial retail premises in Marlow High Street. The service is brilliant and he helped us every step of the way through a rather difficult negotiation but with a very agreeable outcome for both parties. We will shortly be opening our new cafe – Strawberry Grove in Marlow and it was good to have Kempton Carr Croft as one of the key facilitators of this successful transaction.

Stuart Downs

Fantastic from start to finish

Mitchell was fantastic from start to finish we had a difficult unit to rent in High Wycombe he worked so hard to find us the ideal tenant we would not us any other company they are the best.


Experts in their field

GVMC have been working with Mitchell Brooks and the team at Kempton Carr Croft in Maidenhead for many years. Experts in their field of Commercial Property they are a pleasure to work for, always fair and totally professional.

Nick Vince

Extremely happy with the service

Extremely happy with the service received from Mitchell at KCC and happy to see their growing footprint in our local area. Mitch pushed our latest deal through against a lot of blockers and despite other parties taking their eye off the ball. Above and beyond on this one – thanks, Mitch! On the previous property he also found us an excellent tenant, who pays on time, every time and causes no fuss at all.

Chris Head

Very professional and knowledgeable

I would like to say a very special thank you to Luke for helping me renting a shop. He is very professional, knowledgeable and has great customer service skills. Also I would like to thank Nathan for his prompt assistance.

Kempton Car Croft has a great team! It is a pleasure dealing with them.

Ksenia Vorontova

Couldn't be happier

I couldn’t be happier with the service received from Mitchell at Kempton Carr Croft with regards to the search and acquisition of our new premises.

I would happily recommend them to anyone looking for a similar service. The process from start to finish was very well managed and the support they offered comprehensive.

David Barton

Highly recommend

Mitchell Brooks at KCC recently dealt with the sale of a commercial property for me. He definitely goes above and beyond for his clients. Mitchell would call me as soon as he could after viewings to provide me with updates and was an excellent go between for the buyer and myself. We would often hear from Mitchell with updates more than the buyer’s solicitor. I would highly recommend Mitchell in the sale of commercial premises.

Sophie Prideaux

Extremely professional throughout

We have just completed the sale of our commercial property in High Wycombe thanks to Mitchell Brooks of KCC who has been extremely professional throughout, keeping us updated at all times, working hard to find the right purchasers for the property & seeing the deal through to the end, we very much appreciate his conscientious approach & great experience that made the sale happen.

Advice proved spot on

A highly professional service from KCC selling Commercial premises. I would highly recommend Mitchell Brooks who handled all parts of the sale most efficiently and whose advice proved spot on.

James Breakspear

Absolutely superb

Mitchell was absolutely superb in helping us to find our new premises, and then to negotiate a great deal with the landlord’s agent. He spent time understanding our requirements and made proposals and recommendations that were totally aligned. His advice was sound, and he was responsive to all our queries. I cannot recommend him and Kempton Car Croft more. We really enjoyed working with him.

Alan Kittle

Sound expertise and great service

I would highly recommend – sound expertise and great service in dealing with lease extension and associated valuation matters.

Joshua Watkins

Wouldn't hesitate in recommending

I wouldn’t hesitate in recommending to my clients for lease extension valuations and building surveyors.

Frances Watts

Responsive and professional

The customer service we receive from Kempton Carr Croft is great. Crucially, the experience you have with them is the same no matter who you deal with and they are responsive, professional and always provide reports on time.

The consistency in their approach is paramount for us, it means that we can be confident in the documentation they provide and there is no need to double check what they have done and it feels like KCC are part of our team.

The quality of the work Kempton Carr Croft produce is brilliant and when we collaborate with them, we feel protected, particularly because our offers are hinged on the work which they produce. Furthermore, the way they conducted themselves reflects on our customers and we can be sure that our business reputation is protected when we work with Kempton Carr Croft.

Amit Majithia

Very attentive and helpful

Thank you Luke for helping us through our recent purchase. Luke went over and beyond to help us get this deal through. Very attentive and helpful. Once again Thank you for all your support. Definitely recommend Luke with anyones next purchase. 😊😊

Mehak Khan

Delight to work with

I am writing to say how well Luke Bennett has operated over the last year. He has been a delight to work with and has handled a quite tricky sale with professionalism and energy. Luke has enabled us to achieve a successful sale and I would recommend his services to anyone.

Blair Coutts

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