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Organisational changes at KCC

As Kempton Carr Croft enters its 30th year and fourth decade of delivering property solutions, we have introduced a new approach to our service delivery and organisational structure.

Rapid expansion of our team to meet demand for the professional property services we deliver has almost doubled our headcount in the last three years.

The changes to our organisational structure ensures we have the infrastructure in place to re-enforce our commitment to delivering excellent customer service and professional expertise to our clients. It also paves the way for the next phase of business growth and development.

 

The new structure

Two main business areas:

  • Service delivery
  • Business operations

 

KCC-Organisational-Chartw

 

Business operations is made up of marketing, ICT, finance and HR. These teams focus on the day to day running, visibility and performance of the business.

Service delivery is made up of the staff that deliver our professional services to clients and includes surveyors, valuers, arbitrators, expert witnesses and support staff across the following teams:

  • Building Surveying
  • Loan security valuation
  • Property management
  • Development & Expert witness
  • General practice (focuses on commercial agency, private valuation & landlord & tenant matters)
  • LPA receivership

New roles

The business restructure has seen the following members of staff appointed as Heads of Service with responsibility for managing their team and its delivery of work.

Heads of Service work closely with Rob Kerrigan, appointed as Operations Manager. In this role Rob oversees the alignment and successful delivery of all service and operations functions across the business.

You can contact any member of the team using our contact us page.

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